Payroll Edge Event Policy

Definitions:

“Event” – In these Terms, an Event is defined as the following unless otherwise specified; Classroom-based Training, or Workshops, Online-based Training, or Webinars.

“Event Date” – The Date on which the Event is set to take place.

“Event Location” – The Location, Physical or Virtual, which the Event is set to take place in.

“Cancellation” – A Cancellation is deemed to be that you no longer wish to attend the original Event or any future Date or Location of the Event.

“Change of Event Location or Event Date” – a Change of Event Location or Event Date is deemed to be that you can no longer attend the original Event but wish to confirm your attendance in a future Event.

“Change of Attendee Name” – A Change of Attendee Name is deemed to be that the original Attendee can no longer attend and you wish to substitute the Attendee. The Event Date remains the same.

Cancellations

All cancellations must be made in writing to training@payrolledge.com.au.

If you cannot attend the original Event and wish to transfer to another Event Date or Event Location or substitute the Attendee, please see the below Change of Event Location or Event Date or Change of Attendee Name sections.

No shows to any Event are deemed as cancellations. As such, Payroll Edge Consulting reserves the right to withhold any Event recordings or further information that might otherwise have been available.

Change of Event Location or Event Date

Any change of Event Location or Event Date must be made in writing to training@payrolledge.com.au and are subject to availability. Only one change or location or date per place booked.

Payroll Edge reserves the right to apply the following charges;

Online-based Training, Workshop, or Webinar

Any changes made between 28-7 days prior to the Event – An administration fee of $50 plus GST

Any cancellations made within 28 days of the Event 25% of the fee will be retained by Payroll Edge

Any cancellations made within 14 days of the Event, 50% of the fee will be retained by Payroll Edge

Any cancellations made within 7 days of the Event, 100% of the fee will be retained by Payroll Edge

Classroom-based Training or Workshop

Any changes made between 28-7 days prior to the Event – An administration fee of $50 plus GST

Any cancellations made within 28 days of the Event 25% of the fee will be retained by Payroll Edge

Any cancellations made within 14 days of the Event, 50% of the fee will be retained by Payroll Edge

Any cancellations made within 7 days of the Event, 100% of the fee will be retained by Payroll Edge

If applicable, an administration fee will apply if the incorrect Event Date is provided on your original booking form. Please verify that you select the correct Event date to avoid additional fees.

Change of Attendee Name

Any change of Attendee Name must be made in writing to training@payrolledge.com.au. Only one Change of Attendee Name per place booked.

Payroll Edge reserves the right to apply the following charges;

More than 7 days prior to the Event – An administration fee of $50 plus GST

Within 7 days of the Event – An administration fee of $85 plus GST

No changes can be made on the day of the Event.

If applicable, an administration fee will apply if the incorrect Attendee Name is selected on your original booking form. Please verify that you select the correct location and date to avoid additional fees.